I asked for your Blah STD Pack to be activated, but I can't make STD calls.
Yes sir
So, have you activated the said STD pack?
Yes sir
Then why am I not able to make STD calls?
Let me check sir, one moment ...
[music]
Thank you for staying on line. STD is not activated on your phone, sir.
Wait, didn't you just say you activated it?
No sir, that was the Blah STD pack. You need to give another request to activate STD facility sir.
So perhaps you thought I wanted the STD pack to make local calls?
No sir, it's not like that, let me explain it to you. STD pack and STD facility are different. We can activate the pack even if you don't have STD facility.
Why? Why ever would you need to do that?
It's like that sir, let me explain ...
Don't bother, I don't think I'm quite up to this ...
Sigh.
1 comments:
I understand the frustration Karthik,
most of the customer care ppl are like that. They are drilled with some answers and they will go on and on like a broken recorder.
Post a Comment